Detail Inovasi Perguruan Tinggi

Tema: Public trust, trust relationship, public service, local government.
Judul: Kepercayaan publik kepada pemerintah daerah pasca orde baru
Perguruan Tinggi: Universitas Katolik Parahyangan
Jenis/sdm: dosen/0015045702

Tahun: 2011

Public trust in government is important because trust is social capital in governance system as such as relationship between government and businessman. The problems which are faced by many government as such as Indonesia in this decade are the decline of public trust in their government. This study is to explain the degree of businessman trust in Bandung City Government in business licence service delivery. This study based on descriptive-quantitative methods. Sample size are 100 businessman who were selected by nonprobability sampling with quota sampling technic. Sample were sampled from member of KADIN Bandung who applyed for business license in Research used survey design with questioner and interview as a primary research instrumnet to collect data. The data were analyzed using descriptive statistic with central tendency. Results of this study show that businessman trust in Bandung City Government is low or distrusting. Businessman trust is low in local government because bureaucrat of local government have low integrity, commitment, concistency and loyality in business lincence service delivery.